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We keep your personal information private and secure.
We use this information to process your orders, keep you updated on your
orders, and personalize your shopping experience. We may be required
to share shipping related information with affiliates to fulfill your
orders.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
If you subscribe to a newsletter that we distribute we may notify
you of current promotions, specials and new additions to the web site.
You may unsubscribe from our newsletters/information emailing by
following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to
personalize your experience and so that you may retrieve your shopping
cart at any time.
Please view our Privacy Policy in its entirety by clicking this link. |
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Your receipt of an electronic or other form of order confirmation
does not signify our acceptance of your order nor does it constitute
confirmation of our offer to sell. We reserve the right at any time
after receipt of your order to accept or decline your order for any
reason or to supply less than the quantity you ordered of any item. |
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Shipping Time: Our suppliers
ship orders as quickly as they can. Suppliers can have backlogs that
delay shipment. Orders are not processed or shipped on Saturdays,
Sundays and holidays.
Shipping Guarantees: We
cannot and will not guarantee when an order will arrive. All shipping
and transit timeframes are offered to you as an estimate or goal. Time
in transit begins when the carrier picks up the product. We are not
responsible for orders not placed in a timely fashion due to excessive
workload, communication outage, miscommunication, weather related
issues, power outages, acts of god, human error, etc. You should always
allow ample leeway for delays, as delays can occur any time for various
reasons. In other words, we are not responsible if you fail to plan
ahead, resulting in your placing a "rush" order. Expedited shipping
charges are for expedited shipping costs with the carrier and are not
paid to the supplier for their extra efforts. If a shipment is late
your only recourse is with the shipping carrier and only if they were
the one at fault. We encourage you to plan ahead and order in advance
whenever possible.
Shipping Damage: NOTE: Please open and inspect all packages immediately!
Check for correctness of order fulfillment and LOOK for concealed
shipping damage; call or email immediately if there is an issue. Items
cannot be returned under warranty due to shipping damage, as warranties
do not cover extraneous damage. If shipping damage occurred a shipping
damage claim needs to be filed. Once time passes you will not be able
to prove to the shipping company that the damage did not occur after you
received the product. |
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Shipping costs will be charged at the time of order whenever
possible. Exceptions for items that require additional shipping costs
after order has been placed can be due to changes you request after
ordering, shipping by freight carrier, shipping to a destination outside
of the continental US, expedited items, out of stock items shipping
separately by expedited shipment method, etc. |
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Sometimes stock runs out. Suppliers do their best to keep ample
supply, however they generally do not possess crystal balls or have
mind reading capabilities. If you are ordering larger quantities,
blanket purchase orders are highly recommended to help suppliers plan.
Regardless, unexpected orders can deplete stock. We will attempt
to inform you promptly of any products that you have ordered that have
run out-of-stock and are unavailable for immediate shipment. You may
cancel your order at any time prior to shipping. If you have a spam
filter, please add us or check it periodically. |
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We are required to collect sales tax for orders
being delivered in Michigan. If you are a reseller within Michigan
please fax or email us your current Michigan Annual Resale Certificate
for Sales Tax.
For orders shipping to other countries you are solely
responsible for all shipping broker charges, taxes, customs fees,
duties, etc. We cannot calculate what those costs are as they vary by
locale. |
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We accept the following credit cards and debit
cards: Visa, MasterCard, American Express and Discover. Please be sure
to provide the address and phone number your credit or debit card
provider has on file for you; incorrect information may cause your order
to be rejected. Your credit/debit card will be billed upon placing your
order. |
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We accept wire transfers, money orders, cashier checks, personal checks, and company checks in U.S. Dollars. Orders are processed after receipt of funds. Several banking days may be required for clearance of certain funds before an order can be processed. A $25 fee may be charged on all returned checks.
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We offers a 30 day return policy for most distributors.
Products drop-ship from distributors and returns will need to be
returned to the appropriate address. All product returns must be
approved in advance and are subject to distributor return policies; some
distributors only allow returns within 15 day timeframe.
To begin a return please call us, email us, or initiate an RMA (Return Merchandise Authorization). To initiate an RMA, Login to your account, select the order, and click on "Add New RMA".
NOTE: Please open and inspect all packages immediately!
Check for correctness of order fulfillment and LOOK for concealed
shipping damage; call or email immediately if there is an issue. Items
cannot be returned under warranty due to shipping damage, as warranties
do not cover extraneous damage. If shipping damage occurred a shipping
damage claim needs to be filed. |
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In the event a product is listed at an incorrect price due to
typographical error or error in pricing information we have the right to refuse or cancel any orders placed for products listed at
the incorrect price. We retain the right to refuse or
cancel any such orders whether or not the order has been paid for by
you. If you have already paid for purchase and your order is canceled
we will immediately issue a credit to you for the
appropriate amount.
If we make an error on your order we will attempt to be reasonable with you to resolve the
issue. We expect you to be reasonable as well. If you place a verbal
order, you are definitely responsible. Delegating a task to
our staff does not delegate responsibility. You need to
confirm accuracy. Rush orders are particularly vulnerable to errors.
Again, you are responsible for accuracy. Shipping costs incurred due to
errors are your responsibility. For the best accuracy order online.
Emailing or faxing an order can be more accurate than verbal orders
however errors can still occur. |
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This site may contain links to other sites on the Internet that are
owned and operated by third parties, including suppliers and links in
our directory. You acknowledge that we are not responsible
for the operation of or content located on through any such site. |
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Unless otherwise specified all materials appearing on this site,
including the text, site design, logos, graphics, icons, and images, as
well as the selection, assembly and arrangement thereof, are the sole
property of this Store. Copyright ©, ALL RIGHTS RESERVED. You may use
the content of this site only for the purpose of shopping on this site
or placing an order on this site. All rights not expressly granted
herein are reserved. Any unauthorized use of the materials appearing on
this site may violate copyright, trademark and other applicable laws
and could result in criminal or civil penalties. |
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These Conditions will supersede any terms and/or conditions you include
with any purchase order regardless of whether we sign them or not. We reserve the right to make changes to this site and these
Conditions at any time. |
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